Terms and Conditions - Gardeners Parsons Green
Introduction
Welcome to Gardeners Parsons Green. These Terms and Conditions govern your use of our gardening services. By engaging our services, you agree to comply with and be bound by the following terms. Please read them carefully before proceeding.
Services Offered
Gardeners Parsons Green provides a comprehensive range of gardening services tailored to meet the diverse needs of our clients. Our services include:
- Lawn Maintenance: Regular mowing, edging, and fertilization to keep your lawn healthy and vibrant.
- Pruning and Trimming: Precise pruning of shrubs, trees, and hedges to maintain their shape and promote growth.
- Garden Design: Customized garden plans that reflect your personal style and preferences.
- Planting Services: Selection and installation of plants, flowers, and shrubs suited to your garden’s environment.
- Weed Control: Effective methods to manage and eliminate weeds from your garden.
- Garden Clean-Up: Seasonal clean-up services to prepare your garden for planting or to remove debris.
Booking and Appointments
To schedule a service, clients can contact us via phone or email. Upon booking, a confirmation will be sent outlining the details of the appointment. We strive to accommodate your preferred dates and times; however, availability cannot be guaranteed during peak seasons.
Rescheduling Appointments
If you need to reschedule an appointment, please notify us at least 48 hours in advance. Failure to provide adequate notice may result in additional fees or forfeiture of the service.
Payment Terms
Payments for services rendered are due upon completion of the work unless prior arrangements have been made. We accept various payment methods, including cash, credit cards, and bank transfers. Invoices will be provided for all services, detailing the work performed and the associated costs.
Late Payments
Late payments may incur a late fee of 5% of the total invoice amount. Continued non-payment may lead to suspension of services until the account is settled.
Cancellation Policy
Clients may cancel or reschedule services by providing at least 48 hours’ notice. Cancellations made with less than 48 hours’ notice may incur a cancellation fee equivalent to 20% of the scheduled service cost.
No-Show Policy
In the event of a no-show without prior notification, a fee of 50% of the scheduled service cost will be charged.
Liability and Insurance
Gardeners Parsons Green is fully insured to cover any damages or injuries that may occur during the provision of our services. However, we are not liable for pre-existing conditions or damage caused by factors beyond our control, such as severe weather conditions.
Damage to Property
While we take all necessary precautions to protect your property, any accidental damage will be promptly addressed and repaired at no additional cost to the client.
Client Responsibilities
Clients are responsible for ensuring that the areas to be serviced are accessible and free from hazards. This includes removing personal belongings, pets, and obstructions that may impede our work.
Access to Property
Clients must provide clear access to the property on the scheduled service day. Failure to do so may result in rescheduling and possible additional fees.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected during the booking process is used solely for the purpose of providing our services and will not be shared with third parties without your consent.
Data Protection
All personal information is stored securely and handled in accordance with applicable data protection laws. Clients have the right to request access to their personal data or to have it removed from our records upon request.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardeners Parsons Green operates. Any disputes arising from these terms shall be resolved in the appropriate courts.
Amendments to Terms
Gardeners Parsons Green reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Termination of Services
Either party may terminate the service agreement with written notice. Upon termination, clients are responsible for payment of services rendered up to the termination date.
Effect of Termination
Termination of services does not absolve the client of any outstanding payments owed. Gardeners Parsons Green also retains the right to refuse future services to clients who consistently fail to comply with these Terms and Conditions.
Force Majeure
Gardeners Parsons Green is not liable for any failure to perform its obligations due to unforeseen events beyond our control, including but not limited to natural disasters, strikes, or governmental actions.
Notification of Force Majeure
In the event of a force majeure situation, we will notify clients as soon as possible and work to reschedule services at a mutually convenient time.
Entire Agreement
These Terms and Conditions constitute the entire agreement between Gardeners Parsons Green and the client. Any prior agreements, representations, or understandings are superseded by these terms.
Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.